GORILLA NET AND SAFETY WEB WARRANTY

WARRANTY
ONE YEAR LIMITED WARRANTY
All products are guaranteed to be free of defects in craftsmanship upon delivery to the original purchaser. This warranty is effective for 1 year from the date purchase; proof of purchase is required. This warranty does not apply to any product that is subject to misuse, abuse, negligence or unauthorized repair.
The customer is responsible for a.)delivery of the product to the manufacturer  and b.) payment of any initial shipping and handling charges. The manufacturer will upon receipt, exercise its option to repair or replace the product with a new or reconditioned product without charge.
 
This Limited warranty is in lieu of all other warranties, either expressed or implied , including but not limited to any implied warranty of merchantability or fitness for any particular purpose. Under no circumstances will the manufacturer be liable for any special , indirect or consequential damages or loss of vehicle, cargo or profits, over stressing of the product may cause damage to straps / ropes, anchor points, cargo and / or vehicle. The manufacturer is not responsible for any damage or injury caused by improper installation or improper use of this product
 
REFUND / RETURN POLICY
RETURNS
Returns are permitted if you are not satisfied with your purchase and must be initiated by the buyer within 14 days from delivery date.
If you are not satisfied with your purchase, you may return it within 14 days of receipt, for a refund, or a replacement – subject to the following:
  1. a) Contact Cargonets.ca  to receive a Returned Merchandise Authorization (RMA) number, to ensure proper handling of the return and/or replacement. Products cannot be returned without an RMA number.
  2. b) In order to be eligible for a full refund, less shipping expenses, your returned merchandise must be in its original condition, with all packaging, manuals, and paperwork intact and unaltered. Items removed from their display packaging are not guaranteed refundable.
  3. c) Customers remain responsible for the shipping and handling expenses incurred in shipping the item to them. If an item is offered with “Free Shipping,” this means we are paying the freight on your behalf. If that product is returned for a refund, the shipping expenses incurred, will be deducted from the refund. If an item is refused, the carrier bills us for shipping both ways, and these expenses incurred on your behalf will be deducted from your refund.
  4. d) The issuance of an RMA# does not guarantee final disposition, as all returns are subject to inspection. If the product you are returning is not in brand new, as per Paragraph b) it is non-refundable and can be subject to at least 15% restocking fee. If your return is missing accessory components, or shows signs of wear and tear – restocking fees may be higher. So please limit your Returns to unopened items in their original condition with all documentation, packing material, and accessories intact. For specific restocking fees that may be applicable to your Return, please contact us at  (587) 777-1984
  5. e) The RMA# should be clearly inscribed on the shipping label. A copy of your invoice and Order # should be included, and your Return should be insured, with shipping costs pre-paid. We cannot accept any COD shipments.
For more Warranty information, merchandise Damaged in Transit, or Order Cancellations, please email or call us.

PRODUCT WARRANTY
One year limited warranty. If there are any issues or problems with your purchase please feel free to call us (587) 777-1984 or send us an email at [email protected]
We stand by our products fully and will be happy to assist you in the unlikely event that there is an issue.